CONTACT CENTER OMNICANAL
Our services are designed to provide organizations a complete solution that covers multiple communication channels, including telephone, social networks and chats. We offer a wide range of tools and control indicators that guarantee a process of operation focused on the continuous improvement of the Customer Experience (CX) in the different stages of the management process.
Our approach is focused on providing complete solutions to improve the customer experience (CX) in all aspects of the management process.
Business process outsourcing allows them to reduce costs, obtain valuable analytical insights and receive support to implement best practices.
We accompany you with flexibility and scalability with 100% remote operations and in our contact centers.
OUR SERVICES
Sales:
Our sales agents are highly trained to offer services to both the B2B and B2C sectors.
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Back Office:
Our efficiency and precision in administrative tasks They are essential to optimize your company's support processes.
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Collection Management:
Our focus on collection management is objective the reactivation of the commercial relationship with its clients, maintaining its credits per day.
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Additional services:
AIn addition to the services mentioned, we offer implementation of shift/appointment systems to manage medical appointments or business meetings.
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Trained professionals, infrastructure and technology to optimize production processes sale.
